We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we are happy to offer refunds under the following conditions:
Refund Window:
Refund requests must be made within 15 days of the customer receiving the product.
Product Condition
Refunds are only issued for items that are damaged upon arrival or unused.
How to Request a Refund
To initiate a refund, please contact our customer service team within the 15-day period. We will provide a shipping label for your return at no additional cost.
Please note that we will process your refund once we receive the returned package and confirm that it meets our return policy criteria—either being damaged from shipping or unused.
Contact us for questions related to refunds and returns.